Its easy. Press here JOIN US NOW.

Payment is through the STRIPE secure payment gateway with the use of credit or debit card.   Hip Pain Help website does not keep records of your credit card details.  Please see our privacy policy for more information on how your details are stored.

Alternatively, click on the green “professional registration tab” at the top right hand side of the site.  Then scroll down until you find the annual membership information box and click on the “Join Us Now” button

This will take you to the payment screen, and once your payment details have been entered and accepted, you will then be prompted on how to go on and complete your listing.

Details to assist with the rest of the listing process are detailed in other FAQs below, this webpage or this video.

It’s OK.  You do not need to make a new username and password.  Simply go to the Professional symbol to the left of the green button in the header menu.  Hover here and you may find you are still logged in.

If not enter your username/email address and password to login. Then click on add listing – it will let you know if you still need to pay.  Pay here if needed and you are good to go.

Here is screen shot of the members area.

User – this is the account admin details

Edit User Details – alter your email address and password

Add listing – add the location of practice/business & contact details etc

My Listings – once your listing has been approved you can use this tab to edit your entry and add extra images.

Add Hip Pain Professional(s) – add your HPP profile here (all listings must complete this step)

My Professionals – edit your existing HPP (once listing has been through the initial approval process)

Subscriptions – you can check your subscription renewal date, cancel your membership and update your credit card details here.

We recommend allowing yourself around 30 minutes to fill in your entries.  You will need a landscape image (png/jpeg) with ideal size of 620W*400H (max 5MB)for your listing thumbnail.  This thumbnail will represent your business when displayed in search results.

You will also need head shot of your HPP (for their profile pic).  You will need to have a think about what will make your business stand out to the general public and specifically to our users who will be looking for solutions to hip/pelvic dysfunction.  It is possible to add videos and links to your social media outlets.  Extra practice images can also be added but it best to do this during the review & editing phase after approval.

For your staff you will need

• The name and location of their health degree (include undergraduate & postgraduate)
• How many years of clinical practice they have
• If they have attended any courses with Dr Alision Grimaldi (and if they were online only or also had a practical component)
• Their Bio – again consider how their skills can appeal to hip/pelvic population. This is a good place to mention any relevant professional development courses/training
• Their special interests (choose from a list)

Remember all directory listing must have business/location details and details of your nominated HPP.  There will be a delay in approving your listing if you do not complete both of these steps.

Please be aware that after you submit your forms you will not be able to edit until your listing is approved by admin.

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To set up a new listing click on “Add New Listing”

All the information you need to add about your listing can now be done – please note that everything you enter here will be freely available to the general public.  Please DO NOT enter any details here that you wish to remain private or confidential.  It is a good idea to dedicate some time to this step as all the info is best submitted at one time.  Editing is not possible until your listing has gone live (after it has been through our approval process).

Listing title – enter your business name (or your own name if you are doing a personal/sole trader listing)

Business website – enter your business url

Business address – including street number, street name, city/suburb, postcode and country (choose from drop-down address suggestions)

Business type (select from the drop-down list) we suggest you choose the main profession you would like your clinic to be recognised for – this is the “profession type” that the clinic is now searchable under.  We advise you consider the category that you would like your practice to be listed under.  For example, if the staff you are entering are predominantly, for example, exercise physiologists, then it may be best to set your profession/business type as “exercise physiology” instead of “multidisciplinary”

Services Provided – Click to select the services the business provides – you can select as many or as few as you want. Try to be professionally accurate to avoid client disappointment if they visit you for a specific service that you don’t actually offer.

Description: Use this section to highlight particular features/benefits of this business or your services at this location.  Even if you are an individual listing do not enter you bio here.  For example you could mention the facilitates, location, mission statement or passion.

Images – Upload an image that will represent your listing on the directory’s search result page. A landscape image (png/jpeg) is required with an ideal size of 620W*400H (max 5MB).  Additional images can be added via My Listing Tab once you listing is approved.

You will be able to add multiple images (max total size 128MB) but this is easier to edit and modify once your listing is live.  We recommend a total of 3-5 images.  If you wish to upload all your images now – they will need to be selected and added from the same folder and your thumbnail will be automatically selected by the computer.  Choosing images from your existing website can be a good way to link your listing to your existing website.  You could try purchasing images from an online stock image website if you don’t have anything suitable.

Please contact [email protected] if you are having issues with your thumbnail displaying correctly and we can assist you.  Please include a description of the image you want as your thumbnail if you have already uploaded, or the actual image that you are having difficulty with.

Business phone number – include the country and area code (eg +61 7 3342 4284).

Business email  – this email should go directly to your reception staff for timely response to patient enquiries

Self-hosted video – if you have the url or a self-hosted video (not hosted on any other platform) on your site add this here

Video hosted on a public platform – if you have a business video on a public platform such as you tube or vimeo you can add it here

Social media – Whatever professional social media you are involved with you can add here.  Remember that this information will be available to your potential clients.  Please include the full URL not just your username.eg https://twitter.com/alisongrimaldi

Once you are sure you are happy with your listing click “Save changes”.  Once you have selected this you are unable to go back to this page or review your listing until after it has been approved by the Hip Pain Help team.

You have now set up half of your listing.  All users must now “Add Hip Pain Professional(s)”

Before you add your professional first “Add Listing” (see above FAQ answer)

Click on the “Add Hip Pain Professional(s)”

Name – As on your professional registration

Bio – Add personal/staff bio about this staff member – remember this is a website for hip and pelvis related issues so you may want to ensure you include information relevant to this.  You could add professional development courses here.

Image – enter a photo of the professional listed.

Profession Type – select  from the drop-down list.  Two professions may be added if Bachelor degree (or above) obtained in both professions.

Qualifications – Full details including Undergraduate and Postgraduate in your nominated profession.

Eg. Bachelor of Physiotherapy. University of Queensland. 1999

Years of clinical practice – years of qualified experience in nominated profession.

Attendance at courses with Dr Alison Grimaldi (choose from drop-down) – either online or online and practical. If you have not done any this section will not be visible on your listing

Special interests – tick as many applicable boxes as desired (please be honest)

Once you have completed all the fieldss, click on the “Add Staff Button “ in pink at the bottom of the page.

Great Job.  Now you can wait to receive the email that indicates your listings are approved and live.  If you do not hear anything in 48 hours please contact us via i[email protected]

You will have full access to edit your entry once it is approved and you will receive an email letting you know so that you can view your listing/profile.  At this time, you will also be able to edit by logging in to the membership portal and selecting my listings and/or my professionals.

Yes you can list multiple members of staff and even staff of different professions.

Once you have added your included professional you can then add up to 15 extra professionals by repressing the “Add Professional(s)” tab.  You will be prompted to pay a $75 additional fee per extra professional and this will be for one year from the date they are added.  It will only be displayed for the full year if your base membership remains valid for this whole time.  You will be re-billed annually ($75) for this extra professional.